3 Ways to Solve Bluetooth Mouse Not Working on Windows 10

3 Ways to Solve Bluetooth Mouse Not Working on Windows 10

It is often said that the Logitech, Samsung or Microsoft Bluetooth mouse suddenly disappeared, or that the Bluetooth mouse is not available in Windows 10. You must be very familiar with these issues with Bluetooth, but you may know nothing about what to do when your Bluetooth mouse does not respond to your order or your Bluetooth mouse cannot be detected by Windows 10.

In the first place, you must know how to connect the Bluetooth mouse to Windows 10.

Press and hold the Connect button on the bottom of the mouse.

Then select Settings > Devices > Connected devices > Add devices > Pair, if there are any instructions appearing on the screen, follow them and your Logitech or HP Bluetooth mouse can be paired with Windows 10.

To assist you in solving the Bluetooth mouse not working in Windows 10 issue, here will be the most common but most effective methods towards the Bluetooth mouse errors.

The reasons why the Bluetooth mouse cannot be recognized by Windows are lying in the driver issues after the Windows 10 upgrade and also the faulty setting of your Logitech Bluetooth mouse.

Therefore, the article will focus on tackling the Bluetooth mouse driver problems and the Bluetooth mouse setting errors.


Method 1: Check Bluetooth Mouse Settings

Method 2: Update Bluetooth Mouse Driver

Method 3: Enable Bluetooth Automatic Services

Method 1: Check Bluetooth Mouse Settings

When you find that your Bluetooth mouse not showing up in Windows 10, you should at first check the settings of it, because there are many people tend to close the Bluetooth settings when they are not using Bluetooth mouse to save power or they just close it accidentally.

Step 1: Go to Device Manager.

Step 2: Find out Bluetooth adapter and double-click to expand it.

Step 3:  Choose the Bluetooth mouse driver and right-click it to enter the Properties.

Step 4: Under the option Power Management, uncheck “Allow the computer to turn off this device to save power” and then click OK.

allow computer to disable this devie to save power

And if you find the function is grayed out, you can view this article: fix allow computer to turn off this device to save power not working or missing.

Then your Bluetooth mouse can be working well in Windows 10. If not, you can continue to the following solutions.

Method 2: Update Bluetooth Mouse Driver

It is great possibility that the Windows 10 Bluetooth mouse drivers are not compatible with Windows 10. So you are required to update it. The cleanest and best way to update Bluetooth or USB mouse driver is to use Device Manager.

Step 1: Search Device Manager and press Enter to open it.

Step 2: Expand the Bluetooth and right-click the Bluetooth adapter to Uninstall it.

uninstall bluetooth mouse driver

Step 3: Close device manager and reboot the computer.

The Windows 10 will automatically install the latest Bluetooth mouse driver for you.

Or you can also use Driver doctor to help you update Bluetooth mouse drivers automatically.

At the very beginning, download Driver Doctor.

And then install and run it on your computer. It will update all the drivers for Windows 10 in several seconds, including Bluetooth mouse drivers. What you need to do is to click three clicks, Driver Doctor will complete the remaining part.

If you have updated your Bluetooth mouse driver to the latest version, it is probably that the issues that Bluetooth disconnects casually or the Logitech Bluetooth mouse disappeared in Windows 10 have been solved completely.

Method 3: Enable Bluetooth Automatic Services

When you are connecting Dell or HP Bluetooth mouse to your laptop or desktop, it may not be detected or not be connected to Windows 10.But you have updated the Bluetooth mouse driver just now, so in this case, you may need to set your Bluetooth services.

Step 1: Press Win+ R and type Services in the search box.

Step 2: Look for Bluetooth Support Services in the Services window.

Step 3: Right-click it and choose Properties of it.

bluetooth support service

Step 4: In the Properties window, find out Startup type item under the General tab.

Step 5: Select Automatic in the Startup type and click Apply and OK in order.

automatic apply in properties

After that, try to pair your Logitech or Microsoft Bluetooth mouse with the Windows 10 again, it can be connected and work correctly this time.

If you have updated your Bluetooth mouse drivers, set your Bluetooth mouse settings as well, you may have also resolved the problems that the Bluetooth mouse is not working or is paired but not be connected. Or if all these methods are useless for you and your Bluetooth mouse has been used for more than 5 years, maybe it is because that your Logitech mouse is broken, so you can consider replacing it with another new one. If you use an Bluetooth keyboard, you can view this article: fix Bluetooth keyboard not working on Windows 10.


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