Skype Audio not working in Windows 10

skype audio not working windows 10

As a desktop, laptop communication tool, Skype enables people to make audio or video calls. But it is often said that the skype audio, for instance, the microphone is out of work or has low-quality audio sound, or even there is no sound heard in skype audio devices. Hence, it is necessary for you to fix the Skype audio fails to work issue.



Solution 1: Check If the Skype audio devices are configured correctly

Solution 2: Change Skype audio device settings

Solution 3: Restart Windows audio

Solution 4: Update audio drivers


If the Skype audio stops working or works incorrectly, the causes can fall to two parts, namely, the false settings of both the Skype and the local settings of audio devices, and also the outdated or missing or corrupted Skype audio driver is one of the contributors to the not working skype audio.

Whether you are using the microphone or the speaker to make an audio call on Skype, and whether the microphone is external or built-in, once it is out of work, you may be extremely annoyed by it, thus learning to fix it to can be of importance.

To make things easier, you may as well make sure your microphone or speaker is plugged in and the mute button on the bottom of your desktop is unclicked. Or you can make a test call to see if it can work properly now. Then you can go on to find the further solutions.

Solution 1: Check If the Skype audio devices are configured correctly

To begin with, you should make sure that your audio devices can be recognized by Skype, which is also to check the configuration of the Skype audio devices, such as Microphone and speakers.

Enter Skype > Tool > Options > Audio settings > Make sure the setting of the Microphone and Speaker is configured properly > Click Save. Such as the volume of the microphone and speaker.

If you have adjusted the settings of the microphone and speaker in Skype app, but the Skype audio still has no sound on Windows 10, it is suggested that you should go forward.

Solution 2: Change Skype audio device settings

If you are Windows 10 users, you may be familiar with the scene that the audio devices, such as microphone and speaker, have no sound all of a sudden. Now even with the Skype, it is common that the audio device itself fails to work properly on windows 10, therefore, you are supposed to change the audio device settings on Windows 10 as well.

1: Right click the sound icon on the bottom of the desktop and choose Recording devices.

recording devices

2: Find out the audio device, such as Microphone.

3: Right click it to open its Properties.

properties of microphone

4: Navigate to the Advanced tab and uncheck Allow applications to take exclusive control of this device.

uncheck all application to take exclusive control of this device

And then click Apply and OK.

In this case, you may find no other program or app can influence the performance of the Skype audio device, such as microphone and speaker. And what’s more, it can work normally on Windows 10.

Solution 3: Restart Windows audio

Sometimes, it is a phenomenon that Windows service affects the audio device taking functioning on Skype, which makes it an essential step to restart the Windows Audio or Windows audio Endpoint builder as well.

1: Type service in the search box to enter Service window.

search services in the search box

2: Scroll down to find Windows audio and right click it to Restart it. And if necessary, choose to restart the Windows Endpoint Builder as well.

restart windows audio

If lucky, your Skype audio out of work problem may be solved in this way. If not, keep reading on.

Solution 4: Update audio drivers

It is universal known that Windows 10 can bring us great convenience, but at the same time, it can also generate a great many driver issues, the audio no sound on Skype is one of them, so in order to fix the Skype audio having no sound on Windows 10, you can try to update the audio driver to the latest version to see if it is the driver incompatibility that caused the Skype audio not working on Windows 10.

You can download and update the audio driver manually from the official site, for instance, if you are using microphone or speaker, you go to the website of it or you can enter the PC’s website to download the latest Skype audio drivers. It is likely that you are able to download or update various audio device drivers from the official site.

Nevertheless, for those people who are incapable of updating Skype audio drivers on your own, you are advised to use the professional driver downloading and updating tool — Driver Doctor.

You can totally rely on it to update the audio driver for Windows 10.

At first, download Driver Doctor and launch it on your computer.

Then the process is rather foolproof, you need to click Scan Now, Get Drivers, Download all buttons as Driver Doctor prompts you to click them.

scan now

It is wise of you to take advantage of Driver Doctor to fix the Skype audio now working on Windows 10, for it is not only can search the missing, corrupted or outdated drivers, it can also download and install it for you automatically without your much operation.

With the latest Skype audio drivers, there may be no error that prevents you from using the Skype audio device to make audio calls. If you have tested the audio device, such as microphone and speaker, the skype audio is still out of work and not working on windows 10, you may as well try to run troubleshooter of Hardware and devices in Settings. Maybe Windows 10 is able to cure the Skype audio not working disease for you.

In conclusion, in this article, you can easily find a solution to fix the Skype audio problems, such as Skype audio not working, not hearing the sound or voice of the other person. Just as the saying goes: The one suit you is the best, so you would better choose one way available for you to solve this Skype audio problem.


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